An expose at a local Houston television station is sure to rile company critics when it enters the mainstream media: an operator at a BP phone bank has accused the company of setting them up as a diversion for anguished residents affected by the recent oil spill.
"We’re a diversion to stop them from really getting to the corporate office, to the big people," claimed "Janice," a pseudonym for an operator interviewed by Houston's Channel 11.
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